SERVICES
Telecom Expense Management Service
 The Ruby Telecom Expense Management Service (TEM) will help telecom companies manage skyrocketing volume and expenses required to stay competitive in business.
The TEM service helps clients tackle communication expense management issues with ease. The service automates all aspects including ordering, billing and inventory. This service will further help in reducing costs, enhance visibility in spending and increase audit readiness.
The Telecom Expense Management Service from Ruby allows companies to increase business controls and gain visibility into their total telecom spend. By automating the ordering, billing, invoice validation and cost allocation of voice, data and wireless services, clients may be able to redeploy staff to communications projects that could provide them a competitive advantage.
Telecom Auditing and Recovery Services
Our telecom strategy assessment helps clients diagnose and evaluate current communication issues. Ruby develops a comprehensive plan to reduce the clients telecommunications costs, take advantage of efficiencies delivered by technology developments, and address operational issues.
Upon commencement of the engagement, we start with an assessment of your current communications environment, including vendors, contracts, tariffs, spending levels, and technologies employed. Then we gather and prioritize both business and technology requirements to ensure that the strategy meets your needs. Our consultants will then analyze how your environment can benefit from short and long term technology opportunities. After we meet with the company stakeholders, a comprehensive strategy document is created that addresses technology developments, operations issues and cost optimization.
To lay the groundwork for implementing the strategy, we renegotiate your current vendor contracts to align with the plan. Where this is not feasible, we make recommendations with alternative vendors who supply the technologies required to implement your strategy. Finally we work with you to define the proper organization to implement the plan.
Our Telecom Strategy solution will create total visibility of your organization''s telecom spending. Managing to your budget will be less complex and you will have a corporate umbrella in place to give your company stronger national contract leverage. We will help you reduce costs by renegotiating contracts and by identifying opportunities to take advantage of new technologies, including IPA and voice / data convergence. These opportunities can result in further cost reduction and better network performance for our clients overarching telecom strategy.
RFP / Vendor Selection
If an effective request-for-proposal (RFP) process is not developed, selecting the best telecom vendors for your company can be a time-consuming and a daunting task. Whether your current contracts are up for renewal or you are looking to reduce costs with a less expensive supplier, Ruby brings in the resources and expertise to identify vendors that are in alignment with you company''s objectives and providers offering the right balance between cost, quality, flexibility, and risk.
Our firm helps identify cost-effective, executable telecom solutions. Our experience covers a range of telecom technologies and services, including voice, MPLS, VoIP, Metro Optical Ethernet, and SONET.
Ruby's RFP methodology will allow your company to make educated decisions based on an "apples to apples" comparison of potential telecom service providers. From writing an RFP that covers both user requirements and business objectives, to evaluating responses in an objective manner, we ensure that your company will successfully negotiate through the RFP process.
Contract Performance Analysis
Ruby’s contract improvement services come under the umbrella heading of “Contract Performance." That is because Contract Performance is a crucial part of the Billing Audit and Review process. Do your telecom contracts meet your needs? Do they reflect the best possible combination of features and rates? Are you paying for unnecessary features and/or services? Do your SLA's guarantee the best performance? Do your contracts contain limitations and restrictions that have a negative impact on productivity or levy expensive penalties? Our contract Performance analysis will maximize savings and minimize liabilities, regardless of where you are in the life cycle of your contract.
Key Areas of Consideration
Contact Performance Analysis is a complex process that assesses key target areas to ensure your terms and conditions are in alignment with tariffs and service guides. Our network engineers and auditors will make sure your infrastructure is to spec based on contract SLA's, Cos and QoS to operate efficiently at the best possible rates.
Contract Compliance
Regardless of where you are in the lifecycle of your contract, Ruby will arm you with the right information to better position and modify existing agreements. We will also obtain overpayment refunds, collect unfulfilled credits, make advantageous decisions regarding spend commitments, and enter into superior new agreements.
Contract Optimization and Negotiation
Only a thorough review of existing contracts will reveal any discrepancies between your company's telecommunications needs and that which is being delivered by your vendors. In cases where discrepancies are found, we are able to negotiate the necessary optimizations that will result in the best available combination of price and service specific to your needs.
Telephone Audit Training
Ruby provides numerous telecom workshop courses that supply the necessary ingredients to achieve the knowledge required to conduct basic telephone expense management functions. Our cost reduction training is designed for IT, provisioning and accounting teams as well as professionals at every stage of their career. You will realize improvement in your telecom department communications between departments and your bottom line.
Telephone Audit Training Schedule
Our telecom workshops are available monthly and held online or in at your companies facility. Call 503-231-0179 or email info@rubycommunications.com for our telecom workshop schedule.
Wireless Cost Control Management
Wireless assessment provides organizations with resources to manage their wireless calling programs. We offer services for your wireless programs looking for a cost effective methods to administer your organization''s wireless calling program.(This sentence doesn't make sense to me) We also use our expertise to look into wireless rate plans and contracts that best meet your organizations environment.
Using Ruby''s wireless cost control service, many organizations immediately cut their wireless communications costs by 15-25% and see 10-15% ongoing annual savings thereafter.
Wireless savings result from efficiencies in the following areas:
1. Rate Plan Optimization
2. Administrative Management
3. Policy Management
4. Carrier Management
5. Rate Plan Optimization.
Using detailed billing data from the major wireless carriers, sophisticated optimization algorithms, and a comprehensive database of carrier rate plans and shared minute programs, the Wireless Program Manager evaluates every call to determine whether users are on the right plan and whether organizations are on the optimal program with the appropriate carrier.
Getting users on the right rate plan can offer organizations an immediate 15-25% savings on their wireless bills, keeping users on the right rate plan over time can mean additional ongoing savings of 10-15% per year. |
