SERVICES OFFERED
Telecom Procurement Management
Ruby Communications can help you through the complete telecom procurement process. Whether you have begun on your own and know you now need expert assistance or if you are just beginning the process.
Contract Negotiation, Compliance, Optimization
Have you ever found that the contract you recently signed has surprise elements that are costing more than expected? This is because contract negotiations tend to be more complicated than managing your network of data, voice, wireless services and hardware. Ruby’s team can be your negotiating team. They learned from their previous career experience of writing tariffs for telcos, now they help you reduce expenses.
RFP Development/Vendor Selection Process/Proposal Evaluation and Selection/Project Management
There are critical steps that need to be taken from start; selection and managing implementation of the successful vendor(s) to assure your company gets what you expect to receive from your vendors.
Our firm helps identify cost-effective, executable telecom solutions. Our experience covers a range of telecom technologies and services, including wireless, voice, MPLS, VoIP, DSL, POTs, Metro Optical Ethernet, SONET and the list goes on.
Ruby's RFP methodology will allow your company to make educated decisions based on an "apples to apples" comparison of potential telecom service providers. From writing an RFP that covers both user requirements and business objectives, to evaluating responses in an objective manner, we ensure that your company will successfully negotiate through the RFP process.
Network Design Optimization
Two examples of value we have delivered are: Reconfigured a corporate WAN to have ten times the previously available bandwidth, reduced the number of connections by 40% and eliminated the attached hardware, overall service levels increased by 20% to 80% and $140,000 of monthly recurring expense reduction.
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Wireless Expense and Usage Management
Scheduled Summary and Detail Reports
The challenge is wireless usage and plans change daily in many situations. How can your company keep up with the rapid rate of change while managing expenses and enabling productivity? Ruby’s wireless management reports give you the tools to quickly see where your issues are and dig down to learn the root cause.
We give IT and Finance the information they need in an easy to read format. Financial executives need to manage margins and accurately forecast results. These are areas that Ruby’s wireless expense management program can provide. Mobility inventory and expense management practices offer insights into future trends with reporting and cash management through reducing spending.
Unified Purchasing Plan Optimization
Are you getting a UPG discount? Are you sure you are getting the full discount? Many companies think they are getting the best deal they qualify for because that is what they have been told in a convincing way by their service provider sales team. Ask the Ruby team to review your current program and contracts for possible immediate credits and future savings.
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Telecom Expense Management (TEM)
The proprietary Business Intelligence process Ruby Communications has developed delivers multiple kinds of value to our clients. A typical situation is we deliver telecom (voice, data, wireless) efficiencies delivering expense saving up to 35%. Our TEM solutions are much more than an audit.
Billing Auditing
Ruby reviews your historical and current bills for accuracy of tariffs, contracts, promotional programs, taxes and other relevant items. In some situations overpayment of our clients has exceeded millions of dollars.
Business Intelligence Process
We have developed a proprietary Business Intelligence process that enables or team to see a wide spectrum of items that impact both costs and efficiency of our client’s telecommunications systems.
Expense Recovery
After Ruby has found over charges we build the case for why the over charges should be refunded to your company. It is your choice to have us request the refund or you can manage that yourself. We support you through this important part of the process.
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Usage Policies and Governance
These policies enable companies to reduce both risk and expense. Ask us to fully explain the risk elements and the expense reduction opportunity.
Wireless
In today’s mobile world, corporate wireless use has exploded exposing companies to security and management risks. It is very common for IP or other confidential information to be exposed hundreds of times each day. Run away expenses and usage abuse by employees is rampant. Ruby Communications listens and reviews your situation and writes a policy tailored to fit your company’s needs. Call us today!
Social Media Policies
Is your company at risk because you do not have a social media policy for employees? Yes you are at risk. Legislation has and continues to be voted in that can create risk when employees do not have a social media policy to be governed by. Ruby Communications writes and helps you implement social media policies. Contact us today to get started on reducing your risk.
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Downloads
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